General Questions

Why should I use e-Waste instead of sending equipment back to the OEM?

Sending your equipment back to the OEM is an option, however most OEM’s do not recycle equipment themselves.  Instead, they utilize a third party processor (such as e-Waste) to handle the recycling.  Why deal with inflated disposal charges when e-Waste can do the work at a fraction of the cost?t.

We use a company that handles our technology recycling for free, why do you charge?

While we do specialize in asset recovery – many clients end up paying nothing for these services – e-Waste is much more than a traditional electronics recycling company.  We pride ourselves on being a complete end-of-life technology asset management organization.  Our job is to protect your company from liabilities pertaining to proper technology disposal and data security by providing detailed reporting, audit/inventory history and insured certificates of destruction.

Our current recycling company gives us a certificate. Are we are safe from liabilities and lawsuits?

That depends.  Remember, certificates are only as valuable as the insurance that binds them. Ask your provider for a certificate of insurance that documents all liability coverage in case of non-compliant disposal or data security violations. For reference, e-Waste carries $3,000,000 general liability, $2,000,000 professional services (errors and omissions), and $2,000,000 pollution insurance. We also allow our clients to be listed on our policies at no additional cost.

Environmental Questions

What are the environmental benefits of reusing and recycling e-waste?

Electronic products are made from valuable metals, plastics and glass, all of which require energy to mine and manufacture. Reusing and recycling these consumer electronics conserves our natural resources and avoids air pollution, water pollution and greenhouse gas emissions produced in the manufacturing of virgin materials.

What products can be made from the materials recovered by recycling cell phones?

Cell phones contain gold, silver, platinum, palladium, copper, tin and zinc – all of which can be recovered in the recycling process and used to make new products in the jewelry, plating, electronics, automotive and creative industries.

Are you able to inventory equipment for our Company?

Yes. We can provide your company with make, model, serial/asset tag numbers and peripherals in a custom-designed electronic report.

What happens to the recovered material that you de-manufacture?

Most materials are sold to markets in the United States. No materials are shipped over-seas. Proceeds from the sale of these materials help offset the costs of de-manufacturing and processing the electronic waste. Example materials include:

  1. Crushed glass
  2. Primary circuit boards
  3. Secondary circuit boards
  4. Scrap Metal
  5. Wire
  6. Hard drives and other drives
  7. Power supplies
  8. Copper yokes
  9. Batteries
  10. Ink jet and laser cartridges
  11. Cell phones
  12. Plastics

Data Eradication Questions

What data destruction options do you provide?

e-Waste offers three data destruction options:

 

  • Overwriting – data is over-written several times by random sequences so that it may not be recovered, even with the most sophisticated tools. This method allows the data storage device to be repurposed and/or redeployed.

 

  • Degaussing – erases the magnetic field of the storage media, leaving it physically intact but rendering it useless for future use.

 

  • Physical Destruction – completely dismantles and destroys the storage device, leaving nothing behind.

What if my company requires onsite data destruction?

e-Waste offers both onsite data eradication and onsite hard drive shredding. Before we leave your facility, you will receive a detailed report of all equipment that was wiped and/or physically destroyed by make, model and serial number, as well as a certificate of destruction.